ALERTS:

Scammers targeting toll customers via text message. Learn more here.

​​TxTag Customer Service Centers, including the Call Center, will be closed Wednesday, December 25, 2024, in observance of Christmas. Normal business hours will resume on Thursday, December 26, 2024.

Please note the TxTag Call Center will operate on modified hours from 8 a.m. to 5 p.m. CST, on Tuesday, December 24, 2024 for Christmas Eve. We apologize for any inconvenience and wish you a safe holiday. Thank you!

ANNOUNCEMENTS:

HCTRA takes over TxTag customer service. As of Nov. 9, 2024, the Harris County Toll Road Authority (HCTRA) is processing toll transactions on TxDOT-operated toll roads in the Austin and Houston regions. For assistance regarding toll transactions on or after Nov. 9, 2024, customers should contact HCTRA customer service at hctra.org or by calling 281-875-EASY (3279). HCTRA will begin performing billing and customer service operations for TxTag starting Dec. 2, 2024.

TxTag will continue to invoice and collect for transactions that occurred on or before Nov. 8, 2024. If you receive a bill from TxTag for past due tolls, contact the TxTag Call Center or visit the two Austin-area customer service centers to resolve the bill as soon as possible to avoid additional fees and collection notices.