ALERTS:

TxTag customer service at Georgetown, Pflugerville and New Braunfels DPS offices will no longer be available starting November 22, 2024. Harris County Toll Road Authority customer service will be able to assist with customer account management starting on Monday, December 2, 2024. We apologize for any inconvenience and appreciate your patience. Thank you!

TxTag Customer Service Centers, including the Call Center, will be closed Thursday, November 28, 2024 in observance of Thanksgiving. Business will resume from 8 a.m. to 5 p.m., on Friday, November 29, 2024. We apologize for any inconvenience and wish you a safe holiday. Thank you!

ANNOUNCEMENTS:

HCTRA takes over TxTag customer service. As of Nov. 9, 2024, the Harris County Toll Road Authority (HCTRA) is processing toll transactions on TxDOT-operated toll roads in the Austin and Houston regions. For assistance regarding toll transactions on or after Nov. 9, 2024, customers should contact HCTRA customer service at hctra.org or by calling 281-875-EASY (3279). HCTRA will begin performing billing and customer service operations for TxTag starting Dec. 2, 2024.

TxTag will continue to invoice and collect for transactions that occurred on or before Nov. 8, 2024. If you receive a bill from TxTag for past due tolls, contact the TxTag Call Center or visit the two Austin-area customer service centers to resolve the bill as soon as possible to avoid additional fees and collection notices.