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TxTag Customer
Service Center
1-888-468-9824
12719 Burnet Road
Austin, TX 78727

International Customers
001-512-874-9998

Deaf & Hard of Hearing
(TDD/TTY) 1-866-590-5155

Attachment A -
Account Parameters

Registered Accounts
Number of Tags	Minimum Initial Prepaid Toll Amount	Initial Automatic Replenishment Amount **	Low Balance Threshold	Tag Fee *
1	$20.00	$20.00	$10.00	$9.65 per Tag
2	$40.00	$40.00	$10.00
3	$60.00	$60.00	$15.00
4	$80.00	$80.00	$20.00
5	$100.00	$100.00	$25.00
An Account requiring six (6) or more Tags must be established as a Commercial Account. * A $20.00 deposit is required per Bumper or Motorcycle Tag, in lieu of standard Tag fee. ** If your monthly use is consistently more than your Automatic Replenishment Amount, this amount will be adjusted to approximately one-month level of use.

Unregistered Accounts
Number of Tags	Minimum Initial Prepaid Toll Amount	Initial Automatic Replenishment Amount	Low Balance Threshold	Tag Fee
1	$20.00	Not Applicable	$10.00	$9.65 per Tag
Only one (1) Tag can be assigned to an Unregistered Account. Unregistered Accounts are not eligible for Bumper or Motorcycle Tags.

Commercial Accounts
Number of Tags	Minimum Initial Prepaid Toll Amount	Initial Automatic Replenishment Amount **	Low Balance Threshold	Tag Fee *
Unlimited	$30.00 per tag	$30.00 per tag	½ of Initial Prepaid Toll Amount	$9.65 per Tag
* A $20.00 deposit is required per Bumper or Motorcycle Tag, in lieu of standard Tag fee. ** If your monthly use is consistently more than your Automatic Replenishment Amount, this amount will be adjusted to approximately one-month level of use.

Attachment B -
Schedule of Fees and Charges

Account Type	Description	Amount
All	Tag (Initial)	$9.65 per Tag
	Tag Deposit for Bumper Tag and Motorcycle Tag	$20.00 per Tag
	Replacement Tag – Defective	no charge
	Replacement Tag – Lost/Stolen/Non-Defective	$9.65 per Tag
	Replacement Bumper or Motorcycle Tag – Lost/Stolen/Non-Defective	$20.00 per Tag
	Mailed Monthly Statement or Invoice [five (5) pages max]*	$1.00 per month
	Mailed On-Demand Statement or Invoice [five (5) pages max]*	$1.00 per statement/invoice
	E-mailed Monthly Statement or Invoice	no charge
	E-mailed On-Demand Statement or Invoice	no charge
	Faxed On-Demand Statement or Invoice [five (5) pages max]*	$1.00 per statement/invoice
	Returned Check (Insufficient Funds)	$25.00
	Administrative Fee - Violation Notice **	$5.00
	Administrative Fee - Violation in Collections **	$25.00
	Administrative Fee - Violation Sworn Complaint Issued **	$100.00
* The fee amount for mailing or faxing statements or invoices greater than five (5) pages is $1.00 per five (5) pages or portion thereof. Monthly and on-demand statements or invoices are available on-line via the website at no charge. ** Fee amounts are pending final determination and will be adjusted annually per Texas Administrative Code.